The tourism season is like a rollercoaster – it’s intense with rapidly changing priorities. Even though you prepared well for it, it can sometimes feel like the season is out of your control. You often don’t know what’s coming at you next and you brace yourself for the white-knuckle ride. You just have to hang on in until it’s all over and you can breathe again.
But don’t you want to do more than just get through the day and get through the season? You want to add value, you want to make progress, you want to know you’re building a business that thrives this year and next. You want to know the season is delivering for you and you don’t want to wait until October or November to figure out if it was all worth it!
Even though you’re very busy, now is precisely the time that you most need to slow down and step back, to work on your business and not just in your business.
Why? It’s when you have the most visitors in front of you that you learn the most about them. It’s when your team is under most pressure that you see what they really need from you. It’s when you have all the balls are in the air at the same time that you understand most about yourself as a business manager.
But you can only gain all these learnings if you take the time to step back and take the time to notice what’s happening.
The most important 15 minutes of your day is in the morning. It’s the 15 minutes before you meet any of your team, any visitors and even before your open your emails or social media accounts. It’s 15 minutes where you decide to lead your day, not just react to what comes at you. It’s the 15 minutes where you decide to lead your day and not just react to what comes at you.
Can’t imagine not checking your email or social media first thing? Yes, many of us have gotten into the habit of checking these things first and have given them utmost priority in the day. We forget that our email inbox is nothing more than the amalgamated To Do List of all of our connections. It’s full of things that other people want you to know or want you to do. By checking in there first, we give more importance to other people’s priorities than we do to our own. Avoid doing that so that you give precedence to what matters most to you and your business.
Use these 15 minutes to check in on yourself and your business this season. It’s vitally important that you write things down as this helps clarify thinking. Writing has more impact than typing so I strongly recommend that you use the trusty and traditional pen, rather than the keyboard. It also means that if you keep a record of what you write every day, you will have a log of your best learnings and insights from the season. This is valuable data that will serve you as you plan the further development of your business into the future.
To help structure this journaling time and to act as a good log of your thoughts, I’ve created the Season Focus Check In Sheet. You can download this here and have it sent straight to your inbox. Print one off for each day and keep it in a folder as a record of your season. There are three core parts to this, and we’ll talk through each one below.