Posts tagged tourism business
Put yourself in your diary so you can serve your customers better

Is your diary so full that there’s no room for yourself in it?  If you keep going without a break, eventually it is you that will break.  One way to ensure you look after yourself is to prioritize yourself by putting time in the diary for self-care.

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We are just not as nice when we are over-worked-take a break!

Overworking is often a feature of the tourism season. Here are some problems this causes and some tips to help you deal with it. Finding ways to deal with overworking is good for our health and good for business. It also makes us a lot nicer!!

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6 Ways to motivate seasonal staff

Seasonal staff are vitally important. If you hire wrong people, you will lose business.  If you manage them wrongly, you will suffer a host of problems caused by low morale.  Here are 6 ways to motivate seasonal staff so that you give them the best chance to perform to the highest level in your busiest time.  

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Seasonal staff training is the best way to improve your customer experience

You rely on seasonal staff to deliver your best customer experience at the busiest time.  Check out the benefits of seasonal staff training and take account of these 5 tips if you want to make your staff training programme as effective as possible. 

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Team huddle for entrepreneurs, the best 5 minutes of your day

Do you want your team to have more focus this season? Would you like to improve productivity and accountability? What about keeping team spirit and team morale high even when you’re all flat out looking after your visitor?  Could the answer possibly be a Team Huddle Meeting?

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The most important 15 minutes of your day this season

It’s when your season is at its busiest and when you feel you couldn’t fit another thing In, that’s exactly the time where you need to carve out 15 minutes each morning to take control of your day.  Here’s a step-by-step approach and a handy template that makes sure you lead your season, rather than being led by it!  

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3 Question to ask your visitors this season

Today, I’m thinking about three questions that you can ask your visitors now, that would help drive your business this season.  These questions really have the potential to increase your footfall, even when the season has already started. They could really help you move from having a good season to having a great season.

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How to take great Social Media images this season

Tourism is lucky in that it has a wonderful amount of opportunities all the time for great social media shots. So have your smartphone at the ready for the season, and capture those really important moments, the things that tell people a little bit about your story, that allow them get to know you and your team, that show your visitors having a fantastic time. Basically, anything that would make people want to spend time with you.

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Omni Channel Activation is where it’s at in retail – what are the implications for tourism?

The retail industry is finely tuned into the visitors experiences at each point on the path to purchase. With the path to purchase changing, what can tourism learn from retail?

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What creates spend in retail?

Sustainable businesses are profitable businesses and the first step to profit is to achieve spend.  Tina speaks about driving retail spend in tourism and shares some learnings from retail experts and the science of retail. 

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High Performance Tourism Networks – A chance for meaningful data

Tina explains her believe that High Performance Tourism Networks provide destinations with a chance to generate meaningful local data.

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